Privacy Policy

Last Updated: February 18, 2025

AugMint ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website augmint.dev (the "Site"), use our services, or communicate with us, including via email and SMS text messaging. By using the Site or our Services, you consent to the practices described herein.

1. Information We Collect

1.1 Personal Information You Provide

When you fill out a contact form, subscribe to our newsletter, request a consultation, sign up for our services, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number (including mobile phone number)
  • Company name and job title
  • Project details and messages you send us
  • Communication channel preferences (email, SMS)
  • Any other information you voluntarily provide

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect: IP address, browser type and version, operating system, referring URLs and pages visited, date and time of your visit, and device information.

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and improve our Site. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

  • To respond to your inquiries and provide customer support
  • To deliver and manage the Services you request
  • To send appointment reminders, service updates, and follow-up communications
  • To send email newsletters and updates if you have subscribed
  • To send SMS messages if you have opted in to our messaging program (see Section 5)
  • To improve our Site, Services, and user experience
  • To analyze usage trends and optimize performance
  • To comply with legal obligations
  • To protect against fraud and unauthorized activity

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party service providers who assist us in operating the Site or delivering Services (e.g., hosting providers, email services, SMS platform providers, analytics tools, CRM platforms). These providers are contractually obligated to protect your data and may only use it for the purposes we specify.
  • Legal Compliance: When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Mobile / SMS Privacy

This section specifically addresses the collection and use of mobile phone numbers and SMS-related data.

5.1 Opt-In Data Collection

We collect your mobile phone number when you voluntarily provide it through our website contact form or newsletter subscription form and check the SMS consent checkbox, or when you text a keyword to our designated phone number to opt in to our messaging program.

5.2 Use of Mobile Data

Your mobile phone number is used solely for the purpose of sending you SMS messages related to your inquiry, including appointment confirmations, service updates, follow-up communications, newsletters, and promotional messages you have consented to receive.

5.3 No Third-Party Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We will never sell, rent, loan, trade, lease, or otherwise transfer your phone number or any opt-in data (including consent status and messaging preferences) to any third party for their own marketing purposes. Mobile opt-in data and consent information will only be shared with service providers essential to delivering the messaging service (e.g., SMS platform providers such as Twilio) who are contractually required to maintain the confidentiality of such information.

5.4 SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any text message from us. You will receive a single confirmation and no further texts unless you re-enroll. You may also opt out by contacting us at get@augmint.dev or calling (786) 737-0338.

5.5 SMS Help

For assistance, reply HELP to any message, email get@augmint.dev, or call (786) 737-0338.

For complete SMS program terms, see our SMS Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. If you opt out of SMS messaging, we will remove your mobile number from our active messaging lists within 30 days. If you unsubscribe from email, your email will be removed from our active mailing lists promptly.

7. Your Rights and Choices

  • Access: You may request to know what personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-Out of Marketing: You may opt out of email by clicking "unsubscribe" and opt out of SMS by replying STOP, at any time.

To exercise these rights, contact us at get@augmint.dev. We will respond within 30 days.

8. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. AugMint does not sell personal information. To exercise your CCPA rights, contact us at get@augmint.dev.

9. Children's Privacy

Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Site or Services after changes constitutes acceptance.

11. Contact Us

AugMint
15051 Royal Oaks Lane Ste 1203
North Miami, FL 33181
Phone: (786) 737-0338
Email: get@augmint.dev
Website: augmint.dev